When
buying a car, you need to find a dealership that is reliable and that you can
trust. With so many dealerships from which to choose, it can be difficult to
know which one can best meets your needs. Follow the tips below to find the
right car dealership for you.
Check Online Reviews
The
Internet is a great source for reviews from past dealership customers. You may
find reviews on the dealership’s website (having a functional website is itself
a good sign for a car dealership) and on review sites. A search using your
favorite search engine (like Google or Yahoo!) using the dealership’s name and
location (city, state) should be enough to find a number of places customers
may be talking about the dealership.
So,
what are you looking for? You’re not likely to find any car dealership with
only glowing reviews. But to find a reliable dealership, positive reviews
should far outnumber negative reviews. Plus, the quality of reviews can tell
you a lot. Look at what the customer had to say about the experience. Negative
reviews may only apply to a specific salesperson (who may not even be working
at the dealership anymore) rather than the dealership as a whole.
Talk to Others
Word of
mouth goes a long way. Ask friends and family which dealership they use. If you
get positive responses, maybe you should check the dealer out for yourself.
Dealership Facilities
Take a
look at how the dealership looks:
- Are the cars clean?
- Is the lot organized?
- Is the building clean?
- Is the landscaping taken care of?
A
dealership that cares about its own appearance does so because it cares about
the customer experience.
Observe How Staff Treats Customers
When
you walk into the dealership, take note of how other customers are being
treated.
- Are their questions being answered?
- Is the salesperson excited for the customer?
- Is the salesperson pushy?
You
want to deal with a salesperson who is genuinely interested in your needs.
When
you know what to look for in a car dealership, you’ll recognize it at Unique Enterprises. Browse our inventory online
and contact or visit us
to find out how we can help you find the best new-to-you car!